1 reviews | Active since Mar 2018
PLEASE VODACOM, ALLOCATE THE PROMISED 70 MINUTES DAILY FOR 3 DAYS AND KEEP YOUR PRICES REASONABLE FOR ALL YOUR LOYAL CUSTOMERS
The following cell phone numbers has ***, ***, ***. We buy airtime and purchase minutes for the above numbers on regular basis.
Complaint 1: The price of minutes keep on changing, R13, R15, R18 for 3 days, The more we buy, support Vodacom the more, the price go up. isn't good to support Vodacom, how does Vodacom show a gesture of appreciation to its loyal customers???
Complaint 2: No matter what the price is, it is alleged that we are given 70 minutes each day for 3 days, but in reality we are given less than 40 minutes each day. could you please check the following numbers *** and *** for yesterday (05 August 2024 from 20h00). It has been going on like that for a long time. PLEASE VODACOM, THE LARGEST NETWORK COMPANY IN THE WHOLE UNIVERSE, DO YOUR BEST FOR YOUR CUSTOMERS THE SAME WAY, FULFIL YOUR PROMISES, STOP DENTING YOUR REPUTATION.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
