AM
Andre M
1 reviews | Active since Mar 2009
01 Aug 2015, 11:25
Please upgrade your online shopping portal
I just upgraded a contract via the online shopping portal. Not in all a bad experience, but some weird omissions. First, the address fields do not make provision for the names of business parks and company names. Second, it does not allow for special instructions such as, \please do not deliver on Monday"or \""please include a micro SIM card\"". Weird!"""
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Vodacom's replyOfficial
02 Aug 2015, 08:30Hello roanokee,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Aug 2015, 08:30
Official
Hello roanokee,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team