Please unlock my lines

<p>Good Day,</p> <p> </p> <p>I would like to lodge a formal complaint with the way I have been treated by Vodacom.</p> <p> </p> <p>I paid my account on the 8th of August at Standard Bank at their branch in Parktown. I have always paid my account the same way without a problem.</p> <p> </p> <p>However this time my phone was locked because they said they did not receive the payment. I then faxed and emailed the POP and my phones were unlocked. A week later my phones are locked again because my account is in arrears, so I send POP again and phones are unlocked and two days back I found out my phones have been hard locked. I send POP yet again and I seem to be getting a run a round with no one helping me solve the problem.</p> <p> </p> <p>This is such an inconvenience.</p> <p> </p> <p>Can I get my phones unlocked once and for all please.</p> <p> </p>