CK
Charles K
1 reviews | Active since Mar 2009
03 Jul 2023, 13:12
PLEASE TALK TO RAM
Dear Vodacom,
Kindly ensure that your couriers RAM do not treat me again like the last time, I am expecting order number ***. I am still struggling to get my ID and Passport out of Dept. of Home Affairs, I do have a commissioned copy of my ID by an Attorney of Law and my drivers license. Please contact me on ***.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Jul 2023, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jul 2023, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jul 2023, 14:04Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, you have received the delivery. Regards Consumer Website Team
Best regards,
Vodacom's reply06 Jul 2023, 14:04
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, you have received the delivery. Regards Consumer Website Team
Best regards,
CK
Charles K's updateReviewer Update
07 Jul 2023, 14:18Good day Vodacom,
Thank you for the goodies and also that you instructed RAM to accept my certified ID. As a long standing client I think you need to consider another courier with less hassles than RAM, indeed I do agree due to security measure but for the passed 15 years your delivered all my orders at the same address to the same person.
Yes I did receive unfortunately after a debate via courier delivery guy and her call centre.
THANK YOU VODACOM FOR ASSISTING MEAND LISTENING TO ME.
Thank you for the goodies and also that you instructed RAM to accept my certified ID. As a long standing client I think you need to consider another courier with less hassles than RAM, indeed I do agree due to security measure but for the passed 15 years your delivered all my orders at the same address to the same person.
Yes I did receive unfortunately after a debate via courier delivery guy and her call centre.
THANK YOU VODACOM FOR ASSISTING MEAND LISTENING TO ME.
CK
Charles K's update07 Jul 2023, 14:18
Reviewer Update
Good day Vodacom,
Thank you for the goodies and also that you instructed RAM to accept my certified ID. As a long standing client I think you need to consider another courier with less hassles than RAM, indeed I do agree due to security measure but for the passed 15 years your delivered all my orders at the same address to the same person.
Yes I did receive unfortunately after a debate via courier delivery guy and her call centre.
THANK YOU VODACOM FOR ASSISTING MEAND LISTENING TO ME.
Thank you for the goodies and also that you instructed RAM to accept my certified ID. As a long standing client I think you need to consider another courier with less hassles than RAM, indeed I do agree due to security measure but for the passed 15 years your delivered all my orders at the same address to the same person.
Yes I did receive unfortunately after a debate via courier delivery guy and her call centre.
THANK YOU VODACOM FOR ASSISTING MEAND LISTENING TO ME.