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Natalia N
1 reviews | Active since Nov 2021
05 Mar 2022, 04:05
Please submit my credit history to the bureaus
Dear Vodacom
I await to hear from you regarding my previous query. I'm so grateful for your network and the contract you have given me. I am however waiting to see your name on my credit report. 3 months has passed and you do not show up at all on my report. I have and will continue to pay my installments to you religiously. I just want you to show up on my report and submit payment history to the bureaus.
Please kindly give me a reason why this hasn't been done as yet?
Thank you my favorite network
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Replies (1)Vodacom's replyOfficial
05 Mar 2022, 16:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2022, 16:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
