pS
philip S

1 reviews | Active since Sept 2011

01 May 2017, 12:12

Please stop sending me SMS's

<p>Every day, I receive an SMS telling me "you have no active internet bundles etc". At the end of the message, it gives me an option to opt out. Although I have opted out some time ago, I continue to get a message most days. If I now select to "opt out", it tells me that "you have already selected to opt out" - so what do I do now to get you to stop?</p> <p> </p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply02 May 2017, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

pS
philip S's update10 May 2017, 08:48
Reviewer Update

More than a week later, and I have not yet been contacted and I am STILL getting these messages