Please stop making your staff look ***********

There is nothing pleasant about my experience. Went to the store, did application was told account is referred and i should come back after an 10 minutes because referred means the system is checking profile and it takes 10 min to an hour. Went there after 10 minutes, still referred, then after an hour, still referred. went there after2 hours still referred. was told i will be called in the morning. didnt receive a call. i was the one who called. was told still referred. went there yesterday, still refereed. was told it would clear after 09:00 this morning. tried calling the branch, couldnt get hold of Dumi. Went online did the same application there, ,, with 30 minutes, Jennel called and didnt the application again. So i told her i was to use my own prepaid number so she said no problem. She captured the number and then said, ohh we having problems with our porting system, will send through request and will give you feedback with 24hours, so i said i will give her until the 17th and she said but the deal will not be available then, it would have changed. then i ask, so should i be disadvantaged because of our system, then she said she will try her best.