1 reviews | Active since Mar 2009
Please stop deducting my money
<p>vodashop boulders called me for an upgrade, I upgraded only to discover that their staff member took onother contract on my name , I went to investigate find out that nothing was loaded on the system I spoke to Sabelo who promised to call me and never kept his promise. The area manager is so unprofessional she does not bother listening to customers, I have been calling boulders branch and I'm told they dismissed the guy why is my money being deducted for something I'm not using, I reported this 8 months ago , can I please have a refund of all my money you deducted before I stop the debit order , may I please know why are you continuing deducting my money </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
still waiting for a call from Vodacom on when will they pay my money and stop deducting from my bank account, no one bothered calling me
still waiting for a call from Vodacom on when will they pay my money and stop deducting from my bank account, no one bothered calling me
I'm requested to bring my I'd to the store how will that be possible as Vodacom is aware I'm overseas, will I leave USA for just dropping the affidavit will they pay for my flight,you are inconveniencing me then u expect me to run around, please sort out your problem and refund my money period.
I'm requested to bring my I'd to the store how will that be possible as Vodacom is aware I'm overseas, will I leave USA for just dropping the affidavit will they pay for my flight,you are inconveniencing me then u expect me to run around, please sort out your problem and refund my money period.