XG
Xavier G

1 reviews | Active since Apr 2025

01 Aug 2025, 14:28

Please stay away from Vodacom - Part 2

And still Vodacom continues to mismanage their customers' money. February - Upgrade done without permission Higher monthly subscription as a result. Called several times already to cancel - no luck Now, all my contracts are stopped for non-payment, negative credit record entries against my name for their *****-up. All while my actual account is fully paid-up!!!!!

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Replies (1)
Vodacom
Vodacom's reply02 Aug 2025, 08:09
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team