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ravendran N
1 reviews | Active since Jul 2015
27 Mar 2023, 03:04
PLEASE SORT THIS OUT!
Please could you assist me, I have up graded my package, I have called in on numerous occasions to let you know I did not receive my free minutes. Even on one of my calls to your back office a lady answered the call and told me she will sort out my free minute ( bundle) to which was not done and allocated. Now I am being over charged to my account. Mr CEO please assist here...I won't mind going legal here because this is *****!
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Vodacom's replyOfficial
27 Mar 2023, 07:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2023, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team