NE
Nadia E

1 reviews | Active since Mar 2014

01 Jan 2018, 00:28

Please sort out my contract

Can your organization please get it right once and for all, it’s been months now and every month since my renewal you have been either over charging me or providing me with the incorrect services. How difficult is it to get this right???? How many times do I need to complain???? Get the got damn thing sorted out.

0
Replies (3)
Vodacom
Vodacom's reply01 Jan 2018, 07:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply01 Jan 2018, 07:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

NE
Nadia E's update05 Jan 2018, 19:27
Reviewer Update
Still waiting to be contacted?