1 reviews | Active since Oct 2010
Please sort out my account
Please remove VLIVE Services from my invoice and re-issue the invoice please. As I have stated before I do not subscribe to any services, nor do I have a kid or anyone else that would. The services added to VLIVE on my account is ********** and I am not paying for it. Please, if you can disable VLIVE completely on my account as I would never be interested in it.
As reference, the previous month's complaint: https://www.hellopeter.com/vodacom/reviews/sort-out-my-invoice-please- **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team