E.
Eon .
1 reviews | Active since Jul 2011
29 Apr 2021, 12:09
Please serve and support clients
2 complaints: 1) I have asked Vodacom numerous times to erect a repeater tower in my area to boost signal strength. Nothing has happened in more than 2 years????? 2) Anytime Voice mintes are not carried over to the next month, why????
Kindly Resolve.
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Replies (2)
Vodacom's replyOfficial
29 Apr 2021, 14:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2021, 14:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
E.
Eon .'s updateReviewer Update
30 Apr 2021, 11:59The only reference I have, is when I decide to cancel my contract with Vodacom due to the poor signal strength.
Reference number: ***
The envisaged time-frame given to me to have the signal issue resolved was up to 2 years.
Reference number: ***
The envisaged time-frame given to me to have the signal issue resolved was up to 2 years.
E.
Eon .'s update30 Apr 2021, 11:59
Reviewer Update
The only reference I have, is when I decide to cancel my contract with Vodacom due to the poor signal strength.
Reference number: ***
The envisaged time-frame given to me to have the signal issue resolved was up to 2 years.
Reference number: ***
The envisaged time-frame given to me to have the signal issue resolved was up to 2 years.