tB
theunis B

1 reviews | Active since Oct 2013

16 Sept 2016, 16:25

Please review my account

<p>Dearbsir/man</p> <p>I received my invoice and I did find a mistake on it.I spoke to a very professional lady called Cleo Thomas ref no. ********** 10 and she said that I will be contracted be for Wednesday the we th.it is the Wuthering today and surprise,surprise still no call.there is a extraR93.86 added to my account(recharge general)that's wrong because my package doesn't cover it.</p> <p>Please do look into it and fix it asap.</p> <p>Thank you very much.</p> <p>Theunis Bosch</p> <p>Cell no. ********** 553</p> <p>Account no.IO623390-3</p>

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Replies (1)
Vodacom
Vodacom's reply17 Sept 2016, 06:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team