1 reviews | Active since Oct 2013
Please review my account
<p>To who it may concirn.</p> <p>To have instant recharge available I thought it would be great but it has become a unnecessary inconvenience. Every month I get overcharged and then I have to write a complaint so that you can fix my account.i really don't enjoy to complain every month about the same situation.</p> <p>I recharged with two R29 vouchers(as the operater from customer care confirmed) and I got billed R108.please look into it,fix it and then deactivate the instant recharge from my account.buying airtime from my bank app would be a better option.</p> <p>Please feel free to get in touch with me for any enquiries. </p> <p>Thank you.</p> <p>Theunis Bosch.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
