GO
Georgia O

1 reviews | Active since Jan 2015

24 Oct 2018, 07:55

PLEASE RERATE MY BILL

Good day,

Please rerate my bill.

On Friday, 12 October 2018 I posted a complaint regarding my data usage. On the following Monday morning a gentleman from Vodacom contacted me regarding my problem.

The gentleman said I should request Vodacom to please rerate my bill.

Regards

Georgia Oliver

0
Replies (2)
Vodacom
Vodacom's reply24 Oct 2018, 08:57
Official
 Dear Customer, Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        
Vodacom
Vodacom's reply24 Oct 2018, 12:15
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
Regards
Vodacom Consumer Website Team