Please release me from my contract - you don’t provide the services you said were available

1. Your app works intermittently. Constantly getting 'error' pages. 2. Several options are NEVER avail. Why bother including them in the app? Extremely frustrating. 3. Unbelievable inconsistency - the bundle I buy this time- is not avail the next time 4. Prices are LUDICROUSLY different across various 'offers' / 'deals' for exactly the same product. 5. Getting help - you deliberately make it impossible to speak to a human. This can take hours. I cannot get those hours back. This morning I was asked to turn my phone OFF and ON and he would call me back because then the app would likely work. I can't believe I'm going to have to do that every time your app doesn't work. 6. You waste my time, take my money, provide inept services, make false claims about your products. This hasn't changed - and yet I'm tied into your network for another year. 7. When I can't buy data / airtime to use your network - but yet have to still pay you for another year makes no logical sense to me. 8. You send sms saying I've run out of data 20 minutes after buying data! 9. Etc etc etc 10. Please call me to discuss. 11. After spending an hour this morning - another hour I can’t get back - and finally getting some data/airtime, I also got 25GB of play play video (?????). I’ve no idea what this is or means. I followed instructions - logged into some streaming service or other (who knows what it is?) the chat bot (again Toby) wouldn’t let me chat to find out why - having gotten 25GB of ‘service’ - I can not access the service ‘in my country’. 12. On a different phone I get access to different menu items under Vodacon Just For You Data - never anything under Smart Offers - Just For Your Town ALWAYS has an error message.

PLEASE RELEASE ME FROM MY CONTRACT. YOU HAVE CONSISTENTLY NOT PROVIDED ME WITH THE SERVICES I’VE SIGNED UP TO RECEIVE.