Please refund my money

<p>I tried buying data and the message my phone gave me was "sorry we can't process this now. try again later". 5 minutes later, I tried again and it gave me the same message but then a few minutes later, I received TWO texts confirming that I'd bought 2 X 1 GB bundles. I can only use 1 in a month, so I phoned to cancel the one. That was done but they didn't credit the R149 back to my account. This was in June. I've phoned twice now 19 July and 25 July, and no one is capable of actually crediting that R149 back to my account.</p> <p> </p> <p>I want this resolved pronto - it is not acceptable that I spend a total of more than 30 minutes on calls and still you can't solve an easy query.</p> <p> </p> <p>Thank you!</p>