BN
Babongile N

1 reviews | Active since May 2021

08 May 2024, 14:51

Please open my account!

It's been over 2weeks since my account was suspended. I paid in full the very next day after it being suspended. I've spoken to 3consultants about my account however it's still suspended till this day. Am I expected to pay this month still? Could I kindly have my account open.

0
Replies (1)
Vodacom
Vodacom's reply09 May 2024, 08:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team