SF
Sean F

1 reviews | Active since May 2014

13 Jul 2017, 08:08

"please note the number you have dialed does not exist"

<p>Hi Vodacom, so for the third time i am going to bring this to your attention and lets see if there is someone who actually cares for their customers and actually fixes the problem.</p> <p> </p> <p>For the third time I am going to tell you that when people call my number it doesn't ring it just says please note the number you have dialed does not exist. Now i am trying to run a business and clients can't get through to me, do you want to pay for the business i am loosing? WAKE UP Vodacom and stop sitting there advertising looking for new customers when you can't service the ones you have. </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply13 Jul 2017, 08:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SF
Sean F's update14 Jul 2017, 16:29
Reviewer Update

Still no help on this! Maybe Vodacom can't get through to me either