Please learn how to read.

Went to Vodacom on Saturday 09/04/2016 to apply for a contract, the consultant in the store was very helpful, she contacted the call center and they told her to send through my 3 month bank statement, salary slip, proof of address and copy of my ID which she did. She said that the call center will let us know the outcome within 1-4 hours, well at 5 o'clock that afternoon the consultant phoned me to say I will have an answer Sunday morning 10/04/2016. The consultant followed up and phoned me at 9:15 Sunday morning only to find out that the call center needs some statements from me and proof to show that I bank with ABSA Bank. Went back to the store again and then dealt with the manager, when she phoned the call center they said they needed proof that I back with ABSA which the manager rep**** on that a 3 month bank statement was sent through with all the details at the top of the statement and proof of my ID. The lady at the call center just simply answered \Sorry Ma'am I didn't see that\". Believe or not within 15 minutes my contract was approved. It could've been approved the Saturday already within at least an hour but I had to waste my time & money to drive up and down and phone!"