CK
Charles K
1 reviews | Active since Mar 2009
28 Jan 2026, 18:55
PLEASE, I AM PLEADING TO YOU TO ASSIST ME
A plea for mercy to review my account due to financial difficulty, I have no intention to go into Debt Review or sequestration, nor to dumb you as Vodacom and ran away. The current situation is only temporary, and I will in future buy/order and continue with Vodacom. Kindly review my account (lines) reduce data/airtime etc for the following numbers: ***, ***, ***, ***, ***, I am begging to continue paying for the device but I don't want any more data, airtime, sms, etc.. please allow me to only pay for the device, the other numbers not mentioned please keep as per the agreed package. I am really appealing to you for your assistance and understanding urgently.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
29 Jan 2026, 07:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jan 2026, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
