CK
Charles K

1 reviews | Active since Mar 2009

28 Jan 2026, 18:55

PLEASE, I AM PLEADING TO YOU TO ASSIST ME

A plea for mercy to review my account due to financial difficulty, I have no intention to go into Debt Review or sequestration, nor to dumb you as Vodacom and ran away. The current situation is only temporary, and I will in future buy/order and continue with Vodacom. Kindly review my account (lines) reduce data/airtime etc for the following numbers: ***, ***, ***, ***, ***, I am begging to continue paying for the device but I don't want any more data, airtime, sms, etc.. please allow me to only pay for the device, the other numbers not mentioned please keep as per the agreed package. I am really appealing to you for your assistance and understanding urgently.

0
Replies (1)
Vodacom
Vodacom's reply29 Jan 2026, 07:56
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 

Vodacom Consumer Website Team