IW
Ilze W

1 reviews | Active since Mar 2022

01 Dec 2025, 11:24

Please hurry up!!

On Tuesday 25 November I went to Vodacom Brooklyn for a line transfer and upgrade to the iPhone 16. After all the paperwork was done the consultant informed us they are out of stock and it will take up to two days to get stock. After the 2 days passed I phoned and still no stock. It's been almost a week now. Still no stock!!! How is this possible.

0
Replies (2)
Vodacom
Vodacom's reply01 Dec 2025, 12:17
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply02 Dec 2025, 15:20
Official
Hi Ilze van Wyk

As per our discussion today refers.

We can pick up the transfer of ownership and the quote for an Iphone 13
You have advised that you will vist the store as you requested an Iphone 16. 

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Regards Consumer Website Team

Best regards,