ML
Marileen L

1 reviews | Active since Jun 2017

06 Jul 2021, 08:04

Please help me understand?? Im fedup!!!

A while ago i posted my complaint with vodacom for giving me a bad credit record. The stepped up and settled my account, from a problem they made. Thank you for that. But now almost 3 months later my credit status has not changed, transunion dit not adjust my vodacom account to paid in full. No cellphone company will give me a contract phone. Because of the settlement letter. I am a working women with a salary of over R20 000 and not one cellphone company not ONE will give me a contract with a amount of R1000. Do i need to wait another five years for someone to help me. Who do i blame. I have paid my accounts every month. I even got a LOAN of R 60 000 from standard bank so how can i not get a cellphone!!!!! Marileen Lombard, ***, ***

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Replies (1)
Vodacom
Vodacom's reply06 Jul 2021, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team