CR
Clint R

1 reviews | Active since Nov 2015

06 Nov 2015, 13:42

Please help me

I've requested to migrate from a 2 gig mbb 24 month contract to a 3gig mbb topup account. The consultant quoted me R184 pm. When I received my bill for September 2015 I was shocked and surprised to receive a bill for R489 for a 3 gig subscription. I queried this on three occasions and now I'm being billed for a 5 gig topup that I'm not receiving.<br> <br> Please help me.

0
Replies (1)
Vodacom
Vodacom's reply10 Nov 2015, 09:24
Official
Hello Akafreakazoid ,


Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your billing query.

Regards

Consumer Website Team

Best regards,