PLEASE HELP ..... DO SOMETHING .....

From April this year ,we've had very erratic sercvice from vodacom.At least 2 to 3 times a day there is no internet connection ,no service,emergency calls only etc.Sometimes its for 2 to 3 days without any service.Like i said ,it been ongoing for the past 4 to 5 months now and it is not being sorted.As far as my understanding go,me and Vodacom has an bunding agreement ,they provide the service and i pay them.At this stage???? and we must keep on paying and paying and nothing is done...

Also no contact details for reporting this horrible service ..... you must phone them .... HOW DO YOU PHONE WITH NO CELL PHONE SERVICE .....

so what must be done???? yet again there will be empty promises ....

PLEASE HELP ..... DO SOMETHING .....