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Marius S

1 reviews | Active since May 2019

29 Jan 2024, 12:33

PLEASE HELP!!!!

I don’t know how many more review do I need to do before somebody from Vodacom will assist me.

I’ve sent countless emails to the email addresses you provided me without any response.

You have blocked my contract without any communication.

Now you want to disconnect my contract for not paying an “outstanding” amount.

At some stage sanity must prevail?!

Surely this is not lawful.

0
Replies (8)
Vodacom
Vodacom's reply29 Jan 2024, 13:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
MS
Marius S's update29 Jan 2024, 16:22
Reviewer Update
Good day, that is not my email address as I have now informed you at least 10 times.

***
MS
Marius S's update30 Jan 2024, 19:50
Reviewer Update
Can someone from Vodacom please assist me?! I have now informed you various times that you are using and email address that has been out of service for more that 2 years (as I have done sooooooo many times before without any form of response)
MS
Marius S's update01 Feb 2024, 09:03
Reviewer Update
Still waiting for any for of response.

I will not make any further payments until you resolve this matter!
MS
Marius S's update01 Feb 2024, 16:22
Reviewer Update
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MS
Marius S's update01 Feb 2024, 16:22
Reviewer Update
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MS
Marius S's update01 Feb 2024, 16:22
Reviewer Update
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MS
Marius S's update01 Feb 2024, 16:23
Reviewer Update
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