CM
Conrad M

1 reviews | Active since Jul 2016

16 Aug 2016, 06:05

PLEASE HELP

<p>Vodacom</p> <p> </p> <p>Please assist! Eversince changing from one contract option to another, my LTE service is no longer working. I have tried other peoples sim cards and the device then allows LTE. I have contacted Customer Care who ways that everything is correct on their side setting wise. I have had a sim swop done. I don't know what else to do. It has been almost 3 frustrating weeks now!!! </p> <p> </p> <p>Please assist soonest!</p>

0
Replies (2)
Vodacom
Vodacom's reply16 Aug 2016, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

CM
Conrad M's update19 Aug 2016, 04:58
Reviewer Update

Day 3... Still waiting to hear from anyone at Vodacom... :-(