Please help ***

I don't want to complain this way but 4 times today I have phoned the 082 111 which according to the Vodacom website needs to phoned. <br> I have taken out a 500mb with you guys - initially it was a deal 2 tablets for the price of R99. The bills were getting to extreme so on the 06/02/2015 at the Tygervalley branch I went and capped this at 500mb which meant that my bill would only be R105.00 every month. The lady I dealt with said that it would take 24 to 48 hours to kick in. <br> This month I got a bill of R652.00.<br> <br> Something is not right here ? I need someone to tell me what is going on. Surely capping means a person can not go over that amount. <br> <br> I simply can not afford this - something needs to be fixed here. who has not done their job properly ?