PLEASE GIVE ME MY NUMBER BACK

<p>Again I am terribly dissatisfied and frustrated with Vodacom. </p> <p>I had purchased a sim card at a premium price because of the easy number over 2 years ago (My secondary Number). In March of this year my little nephew had my phone and it was misplaced at home, I was in the process of moving premises and changing jobs, I found it but now my number had expired, i called the call center, but after holding the line for 15minutes the *********** agent could not help me or understand my gripe and suggested I just go to a store, I took off early from work yesterday (29/06/2016) to visit a vodacom store but they were offline, I waited over and hour until they were but still could not be helped, I desperately want my number back as i paid a lot for it, It seems as Vodacom doesn't care even though I am a customer for over 12years with my primary number. PLEASE HELP. </p> <p> </p> <p> </p>