Please give back my money!
<p>I've cancelled my Vodacom contract two months ago, yet on Friday Vodacom deducted R922 from my account! I have been buying airtime from the shop for two months now using prepaid. I spent two hours on the phone with Vodacom on Friday speaking to one consultand then another untill eventually they admitted to have wrongley deducted money from my account. I was promised to be called back in an hour and that the money will be paid back into my account but still no luck...</p> <p> </p> <p>Please pay back my money and do whatever has to be done in order for this not to happen again.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I am still waiting for someone to sort this out!!
I am still waiting for someone to sort this out!!
