EV
Elma V

1 reviews | Active since Mar 2017

28 Aug 2017, 13:51

Please give back my data

A friend transferred 100mb of data to me last night, a couple of SECONDS later I received an SMS saying that I only have 24mb remaining, how is this possible? I didn't have any apps other than WhatsApp open.

0
Replies (2)
Vodacom
Vodacom's reply28 Aug 2017, 13:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply30 Aug 2017, 16:11
Official

Good Day

Kindly note that your query has now been resolved.

Regards

Dc

Best regards,