IM
Ian M
1 reviews | Active since Nov 2015
08 Jul 2025, 19:48
Please fix your website
Please fix your website. I cannot upgrade on the website, and your Chat bot also doesn't work.
I will not go to any branch in person.
I will continue to spread awareness of this issue to everyone I can
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Jul 2025, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jul 2025, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Jul 2025, 12:18Dear Ian,
Thank you for taking the time to share your concerns with us. We appreciate your feedback, as it helps us identify areas where we can improve our service.
As discussed, we have provided feedback regarding your query, and the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Thank you for taking the time to share your concerns with us. We appreciate your feedback, as it helps us identify areas where we can improve our service.
As discussed, we have provided feedback regarding your query, and the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jul 2025, 12:18
Official
Dear Ian,
Thank you for taking the time to share your concerns with us. We appreciate your feedback, as it helps us identify areas where we can improve our service.
As discussed, we have provided feedback regarding your query, and the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Thank you for taking the time to share your concerns with us. We appreciate your feedback, as it helps us identify areas where we can improve our service.
As discussed, we have provided feedback regarding your query, and the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Best regards,