PW
Paul W

1 reviews | Active since Jan 2014

19 Dec 2022, 09:55

Please fix your equipment in Clubview

Please can you help me Vodacom. I have had so many issues with slow data rates in the Clubview area getting maximum of 2Mb/s download speeds and less than 1Mb/s upload which is not acceptable. I have complained bitterly about this in the past many times and nothing has been fixed. I have just discovered that when I use the same Wifi ****le and PC/Phone in Benoni I get consistent speeds of 20Mb/s download and 15Mb/s upload. So there is obviously a problem with your equipment in the Clubview area. Please can you look into this and get it fixed.

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Replies (1)
Vodacom
Vodacom's reply19 Dec 2022, 10:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team