WW
Wesley W

1 reviews | Active since Aug 2021

24 Oct 2022, 01:10

Please fix this NONSENSE!

I'VE NOW HAD IT!!!

Failing routers, poor internet service, numerous unplanned outages - the list just continues to grow. Can someone at Vodacom PLEASE tell me why the HELL my line is down ONCE AGAIN? This fibre is not worth a CENT I pay for it. How will be compsensated for this? This has been disrupting my family entertainment time as well as my work because I WORK FROM HOME.

You guys (unfortunately for me) own the infrastructure of this damn place otherwise I'd have move to Afrihost in the blink of an eye, without so much as a how do you do.

Please fix this NONSENSE!

0
Replies (1)
Vodacom
Vodacom's reply24 Oct 2022, 07:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team