JH
Joe H
1 reviews | Active since Aug 2011
15 Nov 2022, 09:01
Please don't respond Vodacom.
Vodacom will gladly respond with a standard message on hellopeter telling customers they will be in contact shortly.
Vodacom then has no more time for customers after that. Instead of responding on hellopeter. The same time can actually be allocated to solve customer problems.
If you have a minute to respond on hellopeter. Please rather use that minute to look into customer issues vodacom.
So to see if you fuys actually read your hellopeter complaints. Please don't respond to this complaint.
If you do it will be silly. Because I specifically asked you not to.
Behave like you do with my other hellopeter complaint a d just ignore it.
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Replies (2)
Vodacom's replyOfficial
15 Nov 2022, 10:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Nov 2022, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Nov 2022, 10:06 Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Nov 2022, 10:06
Official
Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,