CM
Clintin M
1 reviews | Active since Jul 2018
06 Nov 2018, 10:45
Please dont ever use vodacom!!!!!
My second complaint on hello peter within 5 months. Im flabbergasted at the service i am receiving and will soon be escalating this matter to the complaints committee due to the fact that my issue is not resolved. Took a contract in February and the phone has been in for repairs during the last 5 months. I am paying for a contract that is useless and vodacom doesnt seem to offer good quality after service.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Nov 2018, 16:03 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2018, 16:03
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
07 Nov 2018, 15:47 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query is currently being addressed by the relevant Store who will be contacting you to offer further assistance. Regards Consumer Website Team
Vodacom's reply07 Nov 2018, 15:47
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query is currently being addressed by the relevant Store who will be contacting you to offer further assistance. Regards Consumer Website Team