1 reviews | Active since Dec 2019
PLEASE DO NOT USE VODACOM, THEY ARE *********, ********* AND WILL INSULT YOU!!! YOU WILL NEVER RECIEVE BUSINESS FROM ME AND I'LL MAKE SURE EVERYONE AROUND ME KNOWS THE KIND OF PATHETIC SERVICE YOU GUYS OFFER. LANCE FROM VODACOM HELLO PETER NEEDS TO BE DIS
I am absolutely fuming with the level of service recieved from Lance from Vodacom Hello Peter. He called me to insult me and ruin my day. I have done a premature cancelation and paid Vodacom but Fnb did not permit me to use the correct reference number (which he stated that is incorrect because he banks with FNB and it always you to use that reference number) indirectly meaning that I do not know what I'm saying? The second issue is that he states Vodacom finance department cannot track my payment because I have used the wrong reference number and used my name and surname instead and I have emailed him proof of payment which payment. I was guided by a Vodacom agent who told me how to do the payment which he stated that his agents would never do that. That's where I lost it as a consumer don't you think you should check facts and recordings prior to making that statement? I am extremely upset with Vodacom and I have the recording of Lance and I for anyone's disposal as this rubish behavior should not be tolerated especially in these trying times. Vodacom kindly refund my money or complete the cancelation.
