LP
Lawrence P
1 reviews | Active since Apr 2018
07 Mar 2025, 09:18
Please do not sign up with them!!
I have just taken up a wifi package with you guys for R399 a month, your speed advertised showed 30mbs but ever since I received it my speed was never more than 10mbs. This entire week my speed was 1mbs or even less, this affecting my business as the signal is constantly dropping or it will load a page till forever. I am now using my mobile data off my phone to run my business!. Had I known that this is what I would be dealing with I would of NEVER taken a contract with you guys!
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Replies (1)Vodacom's replyOfficial
07 Mar 2025, 10:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Mar 2025, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
