PLEASE DO NOT BELIEVE IN VODACOMS UPGRADE NOTIFICATION

Please take note that Vodacom is ******** customers in upgrading earlier without notifying them that they will be paying for 2 contracts. I received a notification informing me I am able to upgrade which I did online and then contacted customer care before receiving the device about what my next bill will state and they confirmed it will be the new contract pricing. I decided to now look at my upcoming bill and realized that I am paying for 2 contracts. I called in and got transferred to cancelations, spoke to Shaista and Chuma who now want to charge me a cancelation fee when I'm trying to get my upgrade reversed. This is such a **** for a customer that has been with them for 20 years, I just want people to make absolutely sure that you won't be paying for 2 contracts or they will tell you you should have read the terms and conditions and then charge you cancelation fees. I will be moving to MTN asap.