PW
Paul W

1 reviews | Active since Jan 2014

03 May 2023, 10:06

Please confirm your employee

Hi Vodacom. I was contacted by an employee of yours Yusuf with employee ID LM-NJSY001 to do an upgrade on my data contract. He was very helpful and informative. Thank you. However please can you confirm that he is a direct employee of yours. I have been deceived and blatantly **** to in the past by Rewards Co and Mondo Mobile who, because I refused to do further business with them, would then call me and lie saying they were directly from Vodacom, so I am extremely cautious now with who I deal with. I did ask Yusuf to send an email to me to confirm his employer, but he may have forgotten to do this. Thank you for your assistance

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Replies (1)
Vodacom
Vodacom's reply03 May 2023, 11:35
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team