CN
Caitlin N
1 reviews | Active since Apr 2022
10 Sept 2022, 12:50
Please communicate and be proactive. My job is at stake I am unable to work which means I'm losing out.
I have switched over service providers. The only think vodacom had to do was activate my service on their end. It's been a month. Everytime I communicate with them they ignore my emails. Everytime I speak to an agent they tell me a different story.
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Replies (2)
Vodacom's replyOfficial
11 Sept 2022, 12:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Sept 2022, 12:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CN
Caitlin N's updateReviewer Update
12 Sept 2022, 12:35Good day. Please can someone get back to me to cancel this. It's pathetic and I'm sitting with no Fibre because of yall.
CN
Caitlin N's update12 Sept 2022, 12:35
Reviewer Update
Good day. Please can someone get back to me to cancel this. It's pathetic and I'm sitting with no Fibre because of yall.