AB
Andisiwe B
1 reviews | Active since Nov 2019
04 Feb 2021, 12:48
Please clear my name
I have been listed by Vodacom for an account that was paid up in March 2019. Account I***, if they could refer to invoice number HB-03WGZ dated 01/03/2019 which clearly states that I do not owe them a cent, this is affecting my credit score and I am not happy at all.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Feb 2021, 13:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2021, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AB
Andisiwe B's updateReviewer Update
04 Feb 2021, 14:07I would appreciate that. Thank you
AB
Andisiwe B's update04 Feb 2021, 14:07
Reviewer Update
I would appreciate that. Thank you
AB
Andisiwe B's updateReviewer Update
04 Feb 2021, 15:05How did this account end with your Legal department?
AB
Andisiwe B's update04 Feb 2021, 15:05
Reviewer Update
How did this account end with your Legal department?