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mpumi M
1 reviews | Active since Dec 2010
05 Feb 2025, 14:07
Please cancel undelivered order
I ordered a phone on the 15th Jan which was never delivered . It got returned back to Vodacom due to them not changing my delivery address on the 24th but for some reason the warehouse still hasn’t received the phones to cancel the contract and I can’t even order new ones
Please cancel the order
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Vodacom's replyOfficial
06 Feb 2025, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. . Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2025, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. . Regards, Vodacom Consumer Website Team