AC
Aldrin C
1 reviews | Active since Apr 2019
07 May 2019, 16:10
Please Cancel the Vodacom Sales Order
So I wrote a review of Vodacom on how my Fibre Access application was dragging for over a month and I was considering cancelling it, which I then did! I took up a contract with another great service provider and Vodacom now magically starts responding with approval of my contract that I had cancelled. Please, may you please cancel that sales order as I mentioned. I am sorted already, thank you
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Vodacom's replyOfficial
07 May 2019, 18:08 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2019, 18:08
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
07 May 2019, 18:37 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Hellopeter Team. We will escalate your query to our Fibre Team and request assistance with regards to your complaint.
We apologize for the inconvenience.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Hellopeter Team. We will escalate your query to our Fibre Team and request assistance with regards to your complaint.
We apologize for the inconvenience.
Vodacom Consumer Website Team
Vodacom's reply07 May 2019, 18:37
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Hellopeter Team. We will escalate your query to our Fibre Team and request assistance with regards to your complaint.
We apologize for the inconvenience.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Hellopeter Team. We will escalate your query to our Fibre Team and request assistance with regards to your complaint.
We apologize for the inconvenience.
Vodacom Consumer Website Team