KK
Kagiso K

1 reviews | Active since Nov 2021

02 Apr 2024, 10:22

Please cancel my contract 🙏🙏🙏🙏

My story hasn't changed at all, still today I am struggling with vodacom, my contract ended last year even until this day they deducting money from my account. To be honest vodacom is very useless and I wish I didn't even take a contract with them, their consultants are even trained to lie, I hate this network with all my heart, even when u call them to cancel they will agree that is cancelled but month end they still deduct the money. I will never waste my time calling them cause its a total waste of time and efforts. Vodacom must close cause they *****ing money from the poor. 😠😠😠👎👎👎👎

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Replies (1)
Vodacom
Vodacom's reply02 Apr 2024, 12:09
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team