Please cancel my account!

Item: Vodacom
Rating: 1
Author: Precious P

I am really frustrated at Vodacom ! A debit oder did not go of my account and they did not notify me on my personal number as they decided to use the home internet SIM as my main number . This just affected my credit bureau. I contact your contact center and the attitude and the unwillingness to assist ! I want the to be rectified on my credit bureau

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 Jun 2023, 08:10

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply28 Jun 2023, 08:10

Official