AJvR
Amanda Janse van Rensburg
1 reviews | Active since Mar 2019
15 Mar 2021, 08:05
Please cancel and confirm my contract was cancelled
Please cancel and confirm my contract for number ***, I took out a new contract on Saturday, I called 082 111 and spoke to two consultants 1st one was Mpho very rude and aggressive, 2nd one was Raymond more kind and helpful.
I requested proof that it was cancelled, they said I should receive a sms and e-mail but no confirmation was received. Please confirm that this was cancelled.
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Replies (1)Vodacom's replyOfficial
15 Mar 2021, 09:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Mar 2021, 09:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
