AJvR
Amanda Janse van Rensburg

1 reviews | Active since Mar 2019

15 Mar 2021, 08:05

Please cancel and confirm my contract was cancelled

Please cancel and confirm my contract for number ***, I took out a new contract on Saturday, I called 082 111 and spoke to two consultants 1st one was Mpho very rude and aggressive, 2nd one was Raymond more kind and helpful.

I requested proof that it was cancelled, they said I should receive a sms and e-mail but no confirmation was received. Please confirm that this was cancelled.

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2021, 09:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team