PLEASE CAN YOU FIX YOUR MISTAKES!!!

<p>I have absolutely lost all confidence in Vodacom!!!!</p> <p>For a month now I have been trying to sort out my contract that Vodacom for no reason cancelled without my consent. Then eventually they put me on a RED VIP package that cost R2000.00 a month and this was also done without my consent. (my original uChoose Flexi 200 contract cost me a little under R200 a month) this morning my phone didn’t work, Vodacom stopped everything!!! After fighting, begging and pleading with them the whole morning I eventually saw that my R200 airtime was loaded onto my phone. My 250mb data is still not loaded AND the airtime and 800mb data that was on my phone is now gone missing! NO ONE can help me, NO ONE knows what they are doing, NO ONE can see on the system what’s going on and NO ONE is phoning me back. And to top it off I now have to pay extra for a brand new contract after I already had the original contract for more than 2 years. So I have to start all over again because of Vodacom’s incompetency!!!!</p> <p>PLEASE CAN YOU FIX YOUR MISTAKES!!!</p> <p>Ref: 1- ********** 4483</p>