PLEASE CAN VODACOM URGENTLY RESPOND!!!

I am a contract subscriber with Vodacom, on a cell phone number which I use for business purposes.

As most people, my business was negatively affected by the Covid pandemic in 2020 & I subsequently fell behind on my monthly installment with Vodacom. My "free minutes" were suspended, a payment arrangement entered into and I was, in essence, placed on prepaid in order to keep my number active.

The Vodacom account was handed over to debt collectors in Sep of 2021, with whom the payment arrangement continued. In Oct of 2021 I was informed that my balance owing was approximately R600 & an arrangement was made to pay this at the end of Nov 2021 (only to learn that the balance is in fact only R123 after the below - which I have since paid). Yesterday, 23/11/2021, I was astonished to learn that all the numbers under the contract have been "deleted off the network" and no one (neither Vodacom or the debt collectors) are able to explain to me how this happened.

I urgently require assistance to retrieve my business number, as it has been used for business purposes (on flyers, on my website, etc.) for years.

PLEASE CAN VODACOM URGENTLY RESPOND!!!